One of our main interests is understanding how technology can be harnessed to allow mentors to provide support to their mentees and hold their mentees accountable as they achieve their own goals. Based on the research from this lab, we have developed a mobile platform, MentorHub, to bring this technology to mentoring programs.
The enormous potential of technology-delivered interventions to bridge gaps in educational and mental health has been hampered by low engagement, improper use, and high rates of non-completion. In fact, as many as three-quarters of users don’t complete the recommended number of app or online sessions once they start.
- When blended with coaches and mentors who are trained to provide supportive accountability (e.g., regular check-ins, monitoring, encouraging, nudging, troubleshooting) apps and other technology-delivered interventions can produce results that rival face-to-face interventions.
- Compared to self-guided apps, educational and wellness apps that incorporate supportive accountability are twice as effective according to a recent meta-analysis of sixty-six randomized control trials of apps.
- Studies have shown that supportive accountability need not be delivered in person and requires relatively little time on the part of the coach or mentor. Clearly, there is a role for mentors, teachers, parents, and others in providing such reminders and guidance.